COVID-19 Safety Measures
We are grateful to reopen with New York Forward Phase 3. We ask our clientele to please respect and understand these safety measures. Our safety measures are based on guidelines provided by New York State’s personal care reopening guidelines.
Please be patient during our reopening phase. We reduced our hours of operation and our current staff is limited. We often times cannot answer the phone or immediately respond to calls/texts, but will try to respond as soon as humanly possible. Our 24 hour cancellation policy changed to 12 hours.
MERV 17, true HEPA air filters have been installed in all rooms, which will remove any airborne particles including the corona virus, as suggested by the governor of New York, Andrew Cuomo.
Face mask policy:
Clients and therapists will be required to wear face masks. During your session the therapist will be wearing both a face mask and eye protection.
While laying face down (prone), you may remove your mask temporarily in this position. A pillow cover will be inserted into the face cradle, creating a large pocket, to capture any airborne particles so you can breathe comfortably.
When laying on your back (supine), you will be required to wear your mask at all times.
Check in protocol:
A non-invasive temperature check will be performed on all clients upon arrival. Any person with a temperature reading higher than 99.9F will be re-tested to confirm. If the reading is still high, the client will be required to leave.
All staff will also have their temperature checked at the start of their shift as well as testing for the COVID-19 antibodies and COVID PCR test every 14 days. We strongly encourage all clientele to get tested prior to their appointment.
Hand sanitizing and washing protocol:
Clients must wash their hands or apply hand sanitizer upon entry. Please ask for hand sanitizer or rubbing alcohol spray.
Social distancing:
Social distancing guidelines must be observed unless during a treatment where in-session protocols have been implemented. If you arrive early, please wait outside if there is another person currently in our lounge area. Please do not bring any other people with you to your appointment if they do not also have an appointment. We do not have the capacity in our lounge to accommodate guests during Phase 3.
Other measures:
No water or food may be consumed on the premises. Please drink all water off the premises before or after your appointment. If you have an empty bottle, you can fill it with water in our lounge to drink later off-site, but we kindly ask that you avoid all drinking or eating in our space.
