24 hours notice is required if you must cancel or reschedule your appointment. If less than 24 hours notice is given and the appointment can not be filled, you will be charged the full price of the service. Same day appointments cancelled more than 1 hour after being made will be charged in full. No shows will always be charged in full. We reserve the right to refill your appointment if you are more than 15 minutes late.
You can download, print and fill out our intake form to save time. Please bring the signed, completed form with you to your appointment. Forms are available at our offices as well if you are unable to print the form, so don't worry. A credit card is required to reserve your appointment.
We ask that our clients please arrive 15-10 minutes before the scheduled appointment time, so they have time to get settled and we can start the massage promptly. We are often unable to go over the scheduled end time due to subsequent bookings.